1.Why does the fan keep cycling and the device get hot when I switch on the power without connecting the device?
Please don't worry, it's normal to have a little bit of temperature, our fan will run when the temperature reaches a certain point to keep the equipment running. Our equipment is verified and tested, with relevant certificates, please rest assured that you can use.
2.Is the product certified?
All products sold by Egretech have CE certification. The attachment is the CE certification of P300. Please don’t worry about the quality of the product. We will also go through 3 quality inspections before leaving the factory. Only after quality inspection will the products be sent to the United States. Warehouse sales, of course, we also provide 2 years of after-sales service, (S2200 even provides 4-year warranty service) If you buy our products and have any quality problems within 2 years, please feel free to contact us, we will be very happy to help you Solve after-sales problems.
3.Why does the Egretech battery display show error code E35?
This situation is generally due to the equipment power supply power is too high battery can not output so high power display overload, general use before you need to understand your equipment is how much power, and then use. If there is a problem, please contact Service@egretech.com. Official customer service to help you deal with, he will give you further solutions.