We have waterproofed the product, but we don't recommend you to use it in rainy days, because prolonged exposure to the rain tends to reduce the efficiency of the battery and the battery is easy to be damaged.

1. After using the charging station, please be sure to turn off the main power supply to prevent power loss, resulting in a loss of power.
2. Store lithium ternary batteries at -20 to 50 degrees Celsius and lithium iron phosphate batteries at -10 to 60 degrees Celsius.
 3. Shallow charging and discharging should be carried out to maintain the health of the batteries and avoid overcharging and over-discharging.
 4. Charge and discharge the charging station regularly when idle, every 3 to 6 months, to ensure the function and life of the battery.

All Egretech products have CE certification, and we will undergo 3 quality inspections before leaving the factory. Only after passing quality inspection will the products be sent to US warehouses for sale. In addition, we also provide 2 years of after-sales service, (S2200 even provides 4-year warranty service). If you buy our products and have any quality problems within 2 years, please feel free to contact after-sales customer service, we will be very happy to help you solve after-sales problems.

First and foremost is our competitive pricing, which provides you with cost-effective solutions without compromising on quality. Secondly, our commitment to quality ensures the reliability and longevity of each charging station. Finally, our after-sales service team is committed to serving you throughout the entire process, so you can contact us at any time with any questions you may have. We believe we can be the ideal choice for your charging station needs.